Refund policy

No Refund & No Return Policy

Due to the hygienic nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds on any eyelashes, cosmetics, or beauty products.

This policy is in place to ensure the safety, quality, and integrity of our products for all customers.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging, front and back. We will review your claim and, if approved, provide a replacement or another appropriate resolution.

Please ensure you carefully review your order before completing your purchase, including product selection, quantities, and shipping information. We will not be responsible for incorrect or incomplete shipping information. You will need to file a claim with the shipper.

By placing an order, you acknowledge and agree to this No Refund & No Return Policy.